IT Support, skill by skill.

About 2 in 5 employers hiring IT support staff require debugging and troubleshooting, more than any other technical skill (42%, against 5% across technology jobs). Skills read to 7 November 2026.

91Open ads

91 IT Support jobs were open on 7 November 2026, about 1 in every 150 open Australian jobs we read.

5Skills per ad

A typical IT Support ad requires 5 skills, against 6 for a typical technology ad.

15%Employers asking for AI

About 1 in 6 employers hiring IT support staff ask for an AI skill (15%, against 40% across technology jobs).

We read job ads on 988 Australian employers' own careers sites. Nobody was surveyed.

The skills employers require

Debugging and troubleshooting: 42% of employers require it, against 5% across technology jobs. Named in 63 ads from 52 employers.
End-user and desktop support: 37% of employers require it, against under 1% across technology jobs. Named in 66 ads from 47 employers.
Networking: 31% of employers require it, against 6% across technology jobs. Named in 42 ads from 36 employers.
Problem solving: 31% of employers require it, against 17% across technology jobs. Named in 34 ads from 30 employers.
Device and endpoint management: 22% of employers require it, against under 1% across technology jobs. Named in 34 ads from 28 employers.
Agile delivery and estimation: 17% of employers require it, against 14% across technology jobs. Named in 23 ads from 20 employers.
IT service management: 14% of employers require it, against under 1% across technology jobs. Named in 56 ads from 47 employers.
Databases and SQL: 14% of employers require it, against 11% across technology jobs. Named in 13 ads from 13 employers.
Cloud infrastructure: 13% of employers require it, against 19% across technology jobs. Named in 16 ads from 15 employers.
Organisation and self-management: 12% of employers require it, against 4% across technology jobs. Named in 12 ads from 11 employers.

Skills employers ask for together

Of the ads that ask for debugging and troubleshooting, 16% also ask for databases and SQL (12% across all IT Support ads).
Of the ads that ask for debugging and troubleshooting, 46% also ask for networking (38% across all IT Support ads).
Of the ads that ask for debugging and troubleshooting, 18% also ask for cloud infrastructure (15% across all IT Support ads).
Of the ads that ask for end-user and desktop support, 50% also ask for device and endpoint management (31% across all IT Support ads).
Of the ads that ask for end-user and desktop support, 14% also ask for organisation and self-management (11% across all IT Support ads).
Of the ads that ask for end-user and desktop support, 47% also ask for networking (38% across all IT Support ads).
Of the ads that ask for networking, 21% also ask for cloud infrastructure (15% across all IT Support ads).
Of the ads that ask for networking, 14% also ask for organisation and self-management (11% across all IT Support ads).
Of the ads that ask for networking, 41% also ask for device and endpoint management (31% across all IT Support ads).
Of the ads that ask for problem solving, 15% also ask for organisation and self-management (11% across all IT Support ads).
Of the ads that ask for problem solving, 15% also ask for databases and SQL (12% across all IT Support ads).
Of the ads that ask for device and endpoint management, 97% also ask for end-user and desktop support (60% across all IT Support ads).
Of the ads that ask for device and endpoint management, 21% also ask for cloud infrastructure (15% across all IT Support ads).
Of the ads that ask for device and endpoint management, 50% also ask for networking (38% across all IT Support ads).
Of the ads that ask for agile delivery and estimation, 61% also ask for IT service management (51% across all IT Support ads).
Of the ads that ask for agile delivery and estimation, 65% also ask for debugging and troubleshooting (57% across all IT Support ads).
Of the ads that ask for IT service management, 39% also ask for device and endpoint management (31% across all IT Support ads).
Of the ads that ask for IT service management, 18% also ask for cloud infrastructure (15% across all IT Support ads).
Of the ads that ask for IT service management, 25% also ask for agile delivery and estimation (21% across all IT Support ads).

Key tasks in this job

We read the tasks in 110 IT Support ads, up to 7 November 2026. Too few of them are senior to compare levels yet, so the tasks are not shown.

Where the jobs are

Sydney: 29% of open IT Support jobs (26 jobs at 23 employers), against 29% of all open Australian jobs. Hiring most: Accenture Australia (2), CMC Markets (2), Zscaler (2), Appian Corporation (1), Atturra (1), Deloitte Australia (1), Deputy (1), Digital Asset (1) and 15 more.
Canberra: 17% of open IT Support jobs (15 jobs at 5 employers), against 6% of all open Australian jobs. Hiring most: Leidos Australia (6), Unisys (4), Department of the Prime Minister and Cabinet (2), Zscaler (2), High Court of Australia (1).
Melbourne: 13% of open IT Support jobs (12 jobs at 10 employers), against 19% of all open Australian jobs. Hiring most: Leidos Australia (2), Zscaler (2), Accenture Australia (1), Algolia (1), Bureau of Meteorology (1), Easygo (1), KnowBe4 (1), Proofpoint (1) and 2 more.
Brisbane: 8% of open IT Support jobs (7 jobs at 7 employers), against 8% of all open Australian jobs. Hiring most: Allianz Australia (1), Baker Hughes (1), DXC Technology (1), Fitness & Lifestyle Group (1), Megaport (1), New Era Technology (1), Proofpoint (1).
Adelaide: 6% of open IT Support jobs (5 jobs at 4 employers), against 3% of all open Australian jobs. Hiring most: Unisys (2), Babcock Australasia (1), EY Australia (1), TNS (1).
Other places: 4% of open IT Support jobs (4 jobs), against 7% of all open Australian jobs.

We place a job in the city its ad names. Some jobs name more than one city, so they count in each.

Share of jobs in each state

New South Wales: 42% of open IT Support jobs (31 jobs), against 43% of all open Australian jobs.
Victoria: 26% of open IT Support jobs (19 jobs), against 29% of all open Australian jobs.
Australian Capital Territory: 20% of open IT Support jobs (15 jobs), against 7% of all open Australian jobs.
Queensland: 14% of open IT Support jobs (10 jobs), against 18% of all open Australian jobs.
South Australia: 10% of open IT Support jobs (7 jobs), against 6% of all open Australian jobs.
Western Australia: 10% of open IT Support jobs (7 jobs), against 12% of all open Australian jobs.

Some jobs are advertised in more than one state, so the shares add up to more than 100%.

Which industries are hiring

Information Media and Telecommunications: 31% of open IT Support jobs (28 jobs), against 11% of all open Australian jobs.
Professional, Scientific and Technical Services: 10% of open IT Support jobs (9 jobs), against 8% of all open Australian jobs.
Other industries: 17% of open IT Support jobs (15 jobs), against 37% of all open Australian jobs.
Industry not known: 43% of open IT Support jobs (39 jobs), against 38% of all open Australian jobs.

Industry is our estimate, made from each employer's own description, using the Bureau of Statistics' industry groups.

Size of the employers hiring

5,000 or more staff: 11% of open IT Support jobs (10 jobs), against 20% of all open Australian jobs.
1,000 to 4,999 staff: 18% of open IT Support jobs (16 jobs), against 21% of all open Australian jobs.
500 to 999 staff: 6% of open IT Support jobs (5 jobs), against 8% of all open Australian jobs.
Under 250 staff: 13% of open IT Support jobs (12 jobs), against 5% of all open Australian jobs.
Size not known: 51% of open IT Support jobs (46 jobs), against 41% of all open Australian jobs.

Company size comes from the Workplace Gender Equality Agency's public dataset, 2025, CC BY 4.0. It covers private employers with 100 or more staff, so government and smaller employers show as size not known.

Employers hiring now

Leidos Australia: 7 open IT Support jobs, 8% of the 91 open now.
Unisys: 6 open IT Support jobs, 7% of the 91 open now.
Accenture Australia: 3 open IT Support jobs, 3% of the 91 open now.
Hercules: 3 open IT Support jobs, 3% of the 91 open now.
Amazon: 2 open IT Support jobs, 2% of the 91 open now.
Baker Hughes: 2 open IT Support jobs, 2% of the 91 open now.
CMC Markets: 2 open IT Support jobs, 2% of the 91 open now.
DXC Technology: 2 open IT Support jobs, 2% of the 91 open now.

Not shown yet: pay, people applying for each job, and change over time. We do not have a reliable source for them yet.

We only see what employers publish.

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